Travelitterbox products are a nice addition for travelers who travel a lot.
With their collapsibility, they make your daily life easier in hotels, shows and in your summer cottage for example.
Our Story
Our cat named Kerttu was strongly behind the Travelitterbox products.
Kerttu was an accustomed traveler and traveled sovereignly in both cars and public transport.
Needless to say, she went with us on cottage vacations in the summers and winters.
However, the difficulty with these trips was to transport and carry a large cat toilet with us.
Therefore we started to search for a solution to this problem and found a great product abroad.
From that product came idea of improving and modifying that foldable cat toilet, as well as importing and selling the refurbished product to like-minded cat owners.
Our Kerttu acted as both a muse and a satisfied user of the products.
Terms of Delivery & General Terms
Once the payment has arrived in our account, the order will be postponed. Money transfer can take 1-3 business days.
DELIVERY OPTIONS
Letter
Post parcel
POSTAGE AND HANDLING
Depends on delivery method, for orders over € 100 no shipping costs.
SHIPPING
Shipping time from receipt of payment is about 3-5 days.
RIGHT OF RETURN
The product has a 2 week return policy upon receipt of the goods. For returns, the buyer pays the shipping costs. Ask us for more details.
WARRANTY
The product has a 60 day warranty, starting from the receipt of the goods. The warranty does not cover normal wear and tear or defects due to improper use.
GENERAL TERMS AND CONDITIONS
GENERAL
The service is open 24/7, excluding any service interruptions due to upgrades. Impalo is not responsible for problems with the online service due to the user's own communication connection or the computer he is using. The web service works best with the latest versions of the most common browsers, such as Internet Explorer and Firefox.
EXCHANGES
Impalo reserves the right to make improvements to the online service as it sees fit. This also applies to promotional prices. Users of the online service user these terms. Can we do our best to keep in mind the accuracy of the information, we are not responsible for any pricing, typographical or typographical errors. Impalo cannot guarantee that the colors of the products will be reproduced completely. For this matter, the colors depend on the type and settings of the computer you are using and the Internet browser you are using.
TAXES
Product prices include VAT (24%).
ORDERS
Once the customer has placed the order, they will receive an order confirmation in their email. Receipt of this confirmation constitutes acceptance of the order. If somewhere we are unable to fill your space, we will notify you as soon as possible. If the payment for your order has been processed and we have already accepted it, and we are unable to deliver it, the payment will be refunded for the payment method you have chosen.
PAYMENT METHODS
The most common credit cards.
DELIVERY TIME
Products to be sent within 5 working days after payment have been received. If the delivery of the product is delayed or the ordered product is not available, our customer service will contact you by phone or e-mail.
We will not be liable for any delay or failure to comply with your obligations under these Terms of Use if the delay or failure is due to events beyond our control. Such incidents include, without limitation, negligence on the part of the carrier, disruption of infrastructure, state intervention, wars, riots, hijacking, fire, flood, accident, storm, strike, lockout, terrorist attacks or industrial action affecting us or our suppliers.
If the delivered goods are seized or disturbed by a third party, you are obliged to notify us directly and in writing.
MARKET AREA
The online service also markets products directly on a case-by-case basis.
CUSTOMER INFORMATION
The customer information you provide is only for communication between Impalo and the customer and will not be passed on to third parties without the customer's consent. The payment information requested in the payment methods is stored only in the system of the payment system provider, not to Impala or to a third party.
WARRANTY
60 day warranty starting from receipt of the product. During this time, we will repair all defects covered by the legal warranty. You can either request that the problem be rectified or that a defective product be delivered. The choice may appear to be limited by legal conditions. If a replacement product is not possible, you may wish to withdraw from the sales contract or accept a discount. The warranty does not cover damage caused by improper use or normal wear and tear.
RETURN
The product has a 2-week return policy upon receipt of the goods. For returns, the buyer pays the shipping costs. Ask us for a return address and other necessary information.
COPYRIGTH AND OTHER INTELLECTUAL PROPERTY RIGHTS
The design of this site and all text, graphics, information, content and other material displayed or downloaded on the site are protected by copyright, trademark and other laws and are permitted only as permitted by these Terms of Use or with our express written permission.